Privacy Policy

1. Introduction

At Infra Computer Shoppe ("we," "our," or "us"), we are committed to protecting the privacy and security of our customers in Kannur and surrounding areas. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our repair and installation services.

2. Information We Collect

We collect information necessary to provide our services, including:

• Personal Contact Info: Name, phone number, and address (for on-site CCTV/repair visits).
• Device Information: Passwords or login credentials required to diagnose and repair your computers (only if absolutely necessary).
• CCTV Data: For security installation testing, we may temporarily view camera feeds during the configuration process.

3. Data Security on Repairs

We take data privacy seriously, especially regarding your personal files during laptop repairs:

• We do not browse, copy, or share your personal files (photos, documents, etc.).
• For data recovery services, we maintain strict confidentiality.
• We recommend backing up your data before submitting a device for hardware repair, though we take every precaution to preserve it.

4. CCTV Installation Privacy

When installing CCTV systems at your home or business:

• We configure remote viewing access only on your personal devices.
• We do not retain access to your camera feeds after the handover is complete.
• Default passwords are changed immediately upon installation to prevent unauthorized access.

5. Contact Us

If you have questions about this policy or your data, please contact us:

Infra Computer Shoppe
Malabar Tower, Talap, Kannur
Phone: +91 98462 99357
Email: sales@infracomputers.com